A recent survey conducted by Liquid Web reveals that a significant majority of businesses that switched from WordPress to other content management systems (CMS) are now satisfied with their decision. The data shows that nearly 70% of respondents are content with their new CMS, reporting no increase in costs post-migration, and 72% indicated they have no plans to return to WordPress.
Among those who transitioned, Shopify emerged as the most popular alternative, with 42% of respondents choosing it. Wix followed with 38%, while Squarespace accounted for 6% of the migrations.
The survey also highlighted the improvement in user experience after the switch. One major issue that many WordPress users face is plugin fatigue. Seventy-eight percent of those who migrated reported a reduction in plugin-related issues, such as update and compatibility challenges. However, 22% of respondents experienced a worsening of these problems, but the majority appreciated the simplicity and fewer updates required by their new CMS.
Migration was smoother than anticipated for most businesses. Only 23% encountered significant challenges during the content migration process, meaning 77% completed their website transfer without major disruptions. A similar proportion, 79%, found the new CMS just as easy, if not easier, to learn than WordPress.
According to Tiffany Bridge, eCommerce applications manager at Liquid Web, the key to a better CMS experience lies in proper setup. She noted that many users who leave WordPress do so in search of a simpler, more efficient solution, only to realize that the issue often lies not with the CMS itself but with its setup. Hosting quality plays a crucial role in ensuring a smooth experience.
While WordPress remains attractive for its flexibility, this survey indicates that many users are moving toward other CMS platforms for a more streamlined, manageable experience. The trend shows that businesses are increasingly finding value in alternatives, and once they make the switch, they are unlikely to go back.
This data suggests that businesses are shifting toward simpler, more user-friendly solutions, indicating a possible long-term decline in WordPress’s dominance in the CMS space.
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